We will be conducting scheduled system maintenance on Monday, May 4, 2026. This maintenance is scheduled to begin at 4:00 AM Eastern Time and will last approximately 2 hours. The PeopleKeys platforms will be available for use during this time, though some functions may be impacted. In the unlikely event of temporary service disruption, we will communicate updates through this Status Page.

We will be conducting scheduled maintenance on April 23, 2026. This deployment will include, but is not limited to, updates/fixes for:

Billing Page

• A new page has been added to the PeopleKeys App to display previous purchases, as well as downloadable receipts

Session Timeout

• Improved logic to increase the length of a session before a user is automatically signed out

Mobile Performance

• Various performance improvements to our mobile interface

All platforms will be available for use during this update, but some functions may be impacted. Thank you for your patience, and we apologize for any inconvenience.

We will be conducting scheduled maintenance on April 1, 2026. This deployment will include, but is not limited to, updates/fixes for:

Report Viewing Permissions

• Some end-users were able to see their reports when a keycode was set to "Do Not Allow to View"

Account Images

• Cover image preview was not showing properly inside the portal

Translations

Updates to Simplified Chinese and Traditional Chinese

All platforms will be available for use during this update, but some functions may be impacted. Thank you for your patience, and we apologize for any inconvenience.